08 May 2014
KingCast and Mortgage Movies Present: CFPB Complaint Video of Green Tree Servicer Acting in Bad Faith.
In our humble and professional opinion, certain agents of Green Tree Servicing were definitely acting in Bad Faith today. First they claimed we did not have the proper loan number, then we proved that we did. They then said they couldn't find the third party authorization, then said they did find it but then abruptly transferred our call that may has well have fallen into a black abyss as the new person had no ability to locate the authorization nor could she even provide us any information as to who the previous person was. She said she couldn't locate his name in the system. 26 Minutes of bullshit.
We sent another authorization and are demanding a copy of the audio from this call, which is being sent straight to the CFPB because enough is enough. If they are going to act like jerks we are going to report them every time because the beatings will continue until the morale improves.
Christopher King, J.D.